Three primary processes are enhanced in e-business

Production processes, which include procurement, ordering and replenish-
ment of stocks; processing of payments; electronic links with suppliers; and
production control processes, among others;
2. Customer-focused processes, which include promotional and marketing ef-
forts, selling over the Internet, processing of customers’ purchase orders and
payments, and customer support, among others; and
3. Internal management processes, which include employee services, train-
ing, internal information-sharing, video-conferencing, and recruiting. Electronic
applications enhance information flow between production and sales forces
to improve sales force productivity. Workgroup communications and elec-
tronic publishing of internal business information are likewise made more
efficient